Privacy Policy

Oldkievcleaning LLC
Last updated: [2025]
Welcome to Old Kiev Cleaning LLC (“we,” “us,” “our,” or “oldkievcleaning.com”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, contact us, or otherwise interact with us (collectively, the “Services”).

1. Scope & Applicability
  • This policy applies to all personal data collected by us via our website(s), forms, booking systems, advertising platforms, and associated services (including integrations with Go High Level, WordPress, Yoast, Google Search Console, Google Analytics, Facebook Pixel, etc.).
  • When we act as a “controller” (deciding purposes and means of processing your data), this policy applies.
  • For data processed by third-party tools (e.g. Go High Level processing your leads), those tools may have their own privacy practices — we incorporate them by reference when applicable.

2. What Information We Collect
We collect the following categories of personal information, to the extent necessary:
(a) Information You Provide to Us
  • Name, email address, phone number
  • Mailing address, service address (for cleaning jobs)
  • Payment or billing information
  • Booking or appointment details
  • Any message contents when you contact us (e.g. via contact form, chat, email)
  • Preferences or consent selections
(b) Automatically Collected / Technical Information
  • IP address, browser type and version, device type, operating system
  • Referrer URL, pages visited, time spent on pages, click paths
  • Cookies, pixel tags, local storage, and other tracking technologies
  • Usage metrics (e.g. session duration, bounce rate) via Google Analytics
  • Advertising identifiers and behavior data linked via Facebook Pixel
(c) Data from Third Parties
  • Data from advertising networks, social media platforms, analytics providers
  • Publicly available information

3. How We Use Your Information
We may use your information for the following purposes:
  1. To provide, operate, and maintain our Services
  2. To process bookings, payments, and deliver services
  3. To communicate with you (e.g. confirmations, support, updates)
  4. To personalize your experience and provide customized content
  5. To perform marketing, advertising, and campaigns (e.g. via Facebook Pixel)
  6. To analyze trends and improve our website and services
  7. To detect, prevent and address technical issues or fraud
  8. To comply with legal or regulatory obligations
We rely on various legal bases depending on your location — including your consent, necessity for performance of a contract, legitimate interests (where not overridden by your privacy rights), or compliance with legal obligations.

4. Cookies, Tracking & Advertising
We use cookies, pixel tags (e.g. Facebook Pixel), and similar technologies to collect information about your interactions with our website and services.
  • We use Google Analytics to aggregate and analyze web traffic and usage data. We apply privacy controls (e.g. IP anonymization) where required by law.
  • We use Facebook Pixel to enable advertising and measure conversions.
  • Through Go High Level or other marketing tools, we may track leads, conversions, and behaviors for remarketing and email/SMS campaigns.
  • You may be given options to grant or revoke consent for non-essential cookies.
If you are subject to privacy regulations (e.g. in the EU), you have the right to accept or decline non-essential cookies. If you decline, certain features or analytics may not work optimally.

5. Data Sharing & Disclosure
We may share your data in the following situations:
  • With service providers, sub-processors, or vendors (e.g. payment processors, CRM providers, marketing platforms, hosting providers) who assist us in delivering services
  • With advertising or analytics partners (e.g. Facebook, Google) to support targeted marketing and measurement
  • To comply with legal obligations (e.g. court orders, law enforcement)
  • In connection with mergers, acquisitions, or asset transfers (with protections in place)
  • With your consent
We require our service providers and sub-processors to protect your data in accordance with this Privacy Policy and applicable laws.

6. International Data Transfers
Because we operate globally (or use services that do), your personal data may be transferred to — and processed in — countries outside your own. We take steps to ensure that such transfers comply with applicable data protection laws (e.g. via Standard Contractual Clauses, or as permitted under frameworks).

7. Data Retention
We will retain your personal information for as long as needed to fulfill the purposes listed in this Privacy Policy, unless a longer retention period is required or permitted by law. We periodically review our data retention policies to ensure compliance.

8. Your Rights & Choices
Depending on your jurisdiction, you may have rights including:
  • Access: You may request a copy of your personal data
  • Correction: Request to correct inaccurate or incomplete data
  • Deletion: Request deletion or erasure of data
  • Restrict Processing: Limit how your data is used
  • Object: Object to processing (e.g. for direct marketing)
  • Data Portability: Obtain a machine-readable copy for transfer
  • Withdraw Consent: Withdraw consent where processing is based on it
  • Opt-Out: From certain tracking or cookies
To exercise these rights, contact us as described below. We will respond within applicable legal timeframes.

9. Security
We implement technical, organizational, and administrative safeguards to protect your personal data against unauthorized access, accidental loss, alteration, or destruction. However, no method of transmission or storage is 100% secure — we cannot guarantee absolute security.

10. Children’s Privacy
Our services are not intended for children under 16 (or the applicable age in your jurisdiction). We do not knowingly collect personal data from minors. If you believe we have inadvertently done so, please contact us to delete it.

11. Links to Other Sites
Our website may contain links to third-party sites or services. We are not responsible for their privacy practices. Always review their privacy policies before providing personal data.

12. Changes to This Privacy Policy
We may update this policy from time to time. When we do, we will revise the “Last Updated” date and, where required by law, notify you (e.g. via email or website notice). Your continued use of our services after those changes will constitute acceptance of the updated policy.

13. Contact Us
If you have questions, requests, or concerns about this Policy or our data practices, you may contact us at:

Oldkievcleaning LLC:
Chicago, IL 60707
hello@oldkievcleaning.com
+1 (773) 441 76 32

You may also address privacy requests to our Data Protection Representative (if applicable).
Notes & Implementation Tips for Oldkievcleaning LLC
Review state privacy laws (e.g. California Consumer Privacy Act) if you process data of residents in those jurisdictions.
In all your forms, funnels, booking flows, include a link to this Privacy Policy (e.g. “By submitting, you agree to our Privacy Policy”).
If you target or serve customers in the EU, ensure GDPR compliance: obtain explicit consent for non-essential cookies and marketing communications, support data subject requests, and consider a Data Processing Agreement (DPA) with Go High Level (as they act as your processor). HighLevel Support Portal+2GoHighLevel+2
In using Google Analytics, anonymize IPs and adjust retention settings to align with privacy law requirements. GDPR Local
For Facebook Pixel & targeted advertising, provide opt-out options.
Maintain a list of all third-party services (subprocessors) you use via Go High Level, WordPress plugins, analytics, etc.