Terms of Service
Oldkievcleaning LLC
Chicago, Illinois
These Terms of Service govern your access to and use of oldkievcleaning.com and any related services provided by Oldkievcleaning LLC, a Chicago based cleaning company located at Chicago, IL 60707.
By booking a cleaning, submitting a service request, accessing our website, or using any of our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our website or services.
1. Company Information
Oldkievcleaning LLC provides professional residential and commercial cleaning services throughout Chicago and the surrounding suburbs.
Contact Information:
Oldkievcleaning LLC
Chicago, IL 60707
Phone: +1 (773) 441 76 32
Email: hello@oldkievcleaning.com
2. Eligibility
You must be at least 18 years old and legally able to enter into a binding agreement in order to book services. By scheduling a cleaning, you represent that you meet these requirements.
3. Services Provided
We offer professional cleaning services including but not limited to:
4. Booking & Confirmation
A booking request submitted through our website, phone, or email is not final until confirmed by Oldkievcleaning LLC.
We reserve the right to refuse or cancel bookings at our discretion, including for incomplete information, unsafe conditions, or service area limitations.
5. Pricing & Payment
5.1 Pricing
All pricing is provided upfront through our online estimate tool or during scheduling. Pricing may vary based on property size, condition, add-ons, or special requests.
5.2 Payment Terms
Payment is due upon completion of service unless otherwise agreed in writing. We may require deposits for certain services such as deep cleans, post-construction cleans, or large commercial projects.
We accept secure online payment methods. By providing payment information, you authorize us to charge the agreed amount.
5.3 Failed Payments
If payment is declined or reversed, we may:
6. Cancellation & Rescheduling Policy
You may cancel or reschedule a confirmed appointment up to 24 hours before the scheduled start time without penalty.
Cancellations or rescheduling requests made less than 24 hours before service may incur a cancellation fee.
If our cleaners are unable to access your property due to incorrect instructions, locked entry, pets not secured, or other access issues, a lockout fee may apply.
7. Access to Property
You are responsible for providing safe and clear access to the property, including:
8. Supplies & Equipment
Our cleaners bring their own professional grade cleaning supplies and equipment.
If you request that we use specific products provided by you, we are not responsible for the effectiveness or any damage caused by those products.
Green cleaning options may be available upon request.
9. Satisfaction Guarantee
We stand behind our work with a 100% satisfaction guarantee.
If you are dissatisfied, you must notify us within 24 hours of service completion. We will review the issue and, if appropriate, provide a complimentary re-clean of the affected areas.
The guarantee does not apply to:
10. Limitations of Service
We do not provide:
11. Insurance & Liability
Oldkievcleaning LLC is fully insured and bonded.
To the fullest extent permitted by Illinois law:
12. Third Party Tools & Tracking
Our website may use third party tools including:
We are not responsible for third party websites linked from our site.
13. Intellectual Property
All content on oldkievcleaning.com, including text, branding, logos, graphics, and website materials, is owned by Oldkievcleaning LLC or licensed to us.
You may not copy, reproduce, distribute, or exploit any content without written permission.
14. User Conduct
You agree not to:
15. Termination
We may suspend or terminate services or website access at any time for violation of these Terms, unsafe conditions, nonpayment, or inappropriate conduct toward staff.
Outstanding balances remain due after termination.
16. Governing Law
These Terms are governed by the laws of the State of Illinois.
Any disputes shall be resolved exclusively in the state or federal courts located in Cook County, Illinois. You consent to the jurisdiction of those courts.
17. Changes to These Terms
We may update these Terms from time to time. Updated versions will be posted on our website with a revised Effective Date.
Continued use of our services constitutes acceptance of any updates.
18. Entire Agreement
These Terms, together with our Privacy Policy and booking confirmations, constitute the entire agreement between you and Oldkievcleaning LLC regarding use of our services.
Chicago, Illinois
These Terms of Service govern your access to and use of oldkievcleaning.com and any related services provided by Oldkievcleaning LLC, a Chicago based cleaning company located at Chicago, IL 60707.
By booking a cleaning, submitting a service request, accessing our website, or using any of our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our website or services.
1. Company Information
Oldkievcleaning LLC provides professional residential and commercial cleaning services throughout Chicago and the surrounding suburbs.
Contact Information:
Oldkievcleaning LLC
Chicago, IL 60707
Phone: +1 (773) 441 76 32
Email: hello@oldkievcleaning.com
2. Eligibility
You must be at least 18 years old and legally able to enter into a binding agreement in order to book services. By scheduling a cleaning, you represent that you meet these requirements.
3. Services Provided
We offer professional cleaning services including but not limited to:
- Standard and recurring cleaning
- Deep cleaning
- Move-in and move-out cleaning
- Post-construction cleaning
- Apartment cleaning
- Airbnb turnover cleaning
- Restaurant cleaning
- Commercial and office cleaning
4. Booking & Confirmation
A booking request submitted through our website, phone, or email is not final until confirmed by Oldkievcleaning LLC.
We reserve the right to refuse or cancel bookings at our discretion, including for incomplete information, unsafe conditions, or service area limitations.
5. Pricing & Payment
5.1 Pricing
All pricing is provided upfront through our online estimate tool or during scheduling. Pricing may vary based on property size, condition, add-ons, or special requests.
5.2 Payment Terms
Payment is due upon completion of service unless otherwise agreed in writing. We may require deposits for certain services such as deep cleans, post-construction cleans, or large commercial projects.
We accept secure online payment methods. By providing payment information, you authorize us to charge the agreed amount.
5.3 Failed Payments
If payment is declined or reversed, we may:
- Charge the card on file again
- Suspend future services
- Cancel upcoming bookings
6. Cancellation & Rescheduling Policy
You may cancel or reschedule a confirmed appointment up to 24 hours before the scheduled start time without penalty.
Cancellations or rescheduling requests made less than 24 hours before service may incur a cancellation fee.
If our cleaners are unable to access your property due to incorrect instructions, locked entry, pets not secured, or other access issues, a lockout fee may apply.
7. Access to Property
You are responsible for providing safe and clear access to the property, including:
- Accurate entry instructions
- Gate codes or lockbox access
- Building management coordination
8. Supplies & Equipment
Our cleaners bring their own professional grade cleaning supplies and equipment.
If you request that we use specific products provided by you, we are not responsible for the effectiveness or any damage caused by those products.
Green cleaning options may be available upon request.
9. Satisfaction Guarantee
We stand behind our work with a 100% satisfaction guarantee.
If you are dissatisfied, you must notify us within 24 hours of service completion. We will review the issue and, if appropriate, provide a complimentary re-clean of the affected areas.
The guarantee does not apply to:
- Pre-existing damage
- Permanent staining
- Normal wear and tear
- Areas outside the agreed scope
10. Limitations of Service
We do not provide:
- Mold remediation
- Pest control
- Biohazard cleanup
- Heavy lifting beyond reasonable cleaning tasks
- Structural repairs
11. Insurance & Liability
Oldkievcleaning LLC is fully insured and bonded.
To the fullest extent permitted by Illinois law:
- Our total liability for any claim related to services is limited to the amount paid for the specific service in question.
- We are not liable for indirect, incidental, special, or consequential damages, including lost profits or business interruption.
12. Third Party Tools & Tracking
Our website may use third party tools including:
- WordPress
- GoHighLevel
- Facebook Pixel
- Analytics and tracking software
We are not responsible for third party websites linked from our site.
13. Intellectual Property
All content on oldkievcleaning.com, including text, branding, logos, graphics, and website materials, is owned by Oldkievcleaning LLC or licensed to us.
You may not copy, reproduce, distribute, or exploit any content without written permission.
14. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Interfere with website functionality
- Submit false or misleading information
- Attempt to access restricted systems
15. Termination
We may suspend or terminate services or website access at any time for violation of these Terms, unsafe conditions, nonpayment, or inappropriate conduct toward staff.
Outstanding balances remain due after termination.
16. Governing Law
These Terms are governed by the laws of the State of Illinois.
Any disputes shall be resolved exclusively in the state or federal courts located in Cook County, Illinois. You consent to the jurisdiction of those courts.
17. Changes to These Terms
We may update these Terms from time to time. Updated versions will be posted on our website with a revised Effective Date.
Continued use of our services constitutes acceptance of any updates.
18. Entire Agreement
These Terms, together with our Privacy Policy and booking confirmations, constitute the entire agreement between you and Oldkievcleaning LLC regarding use of our services.